Privacy Policy

Last updated: 22 May 2025

1. Introduction

Peregrine Cargo (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit https://peregrinecargo.com or communicate with us by phone, e-mail, or SMS. By using our services, you agree to the practices described below.

2. Types of Information Collected

3. How Information Is Collected

• Forms you complete on our website (e.g., “Contact Us,” “Lease to Own”).
• Phone or e-mail correspondence with our staff.
• SMS opt-in checkboxes that are not pre-checked and always optional.
• Automatic collection through cookies and similar technologies.

4. Purpose of Data Collection

• Responding to inquiries and providing customer support.
• Creating and executing freight and logistics contracts.
• Sending shipment updates, invoices, or other operational messages.
• SMS messaging (order updates, customer-service follow-ups, limited promotions) if you have given explicit consent.
• Maintaining and improving our website, security, and services.
• Complying with legal obligations (e.g., DOT, FMCSA, tax record-keeping).

5. Data Security Measures

We implement appropriate technical and organizational safeguards—including TLS encryption, access controls, and employee training—to protect your data from unauthorized access, alteration, or loss.

6. Data Sharing Practices

We share data only as necessary with:

• Trusted carriers, customs brokers, and IT vendors that help fulfill shipments or host our systems.
• Government regulators or law-enforcement agencies when legally required.

We do not sell or disclose phone numbers collected for SMS to third parties for marketing purposes.

7. User Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, withdraw consent to marketing or SMS at any time, or receive a portable copy of your data. To exercise these rights, please contact us as shown below.

8. Contact Information

Legal Basis

We process personal data only when at least one valid legal ground applies, including your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests in providing and securing our services.

SMS Communication Practices

• Opt-In: SMS messages are sent only if you have actively checked the opt-in box or provided written consent.
• Message Types: Order confirmations, tracking updates, delivery scheduling, customer-service notifications, occasional freight-related promotions.
• Frequency: Approximately 50 – 500 SMS per day across all users; individual frequency varies.
• Charges: Message & data rates may apply.
• Opt-Out: Reply STOP to any message; reply START to re-subscribe; reply HELP for assistance.
• No Third-Party Marketing: Phone numbers collected for SMS are never shared or sold for marketing.

Cookies & Tracking

We use first-party and limited third-party cookies for analytics, performance, and fraud prevention. You can manage cookies through your browser settings.

Data Retention

We retain records only as long as needed for the purposes above and to comply with legal or financial retention periods (typically seven years for shipment documents).

Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that a child has provided us data, we will delete it promptly.

Changes to This Policy

We may update this Policy periodically. Changes take effect when posted here with an updated “Last updated” date.